许多卖家不知道如何写出正确 "投诉跟卖邮件" 以至于无法在第一封信寄出去后就达到效果。
今天小编在这里分享一些卖家成功投诉跟卖的模板内容,大家赶快马克起来!
警告模板(凶狠篇):
(中国卖家跟话发中文过去也可以!)
我们注意到,贵亚马逊卖家一直在做跟卖,跟卖我们的链接,针对此恶意的行为,我们已经草拟了以下措施,一步步实施。
1、我们已经与亚马逊内部招商经理谈过,建议我们一直向亚马逊写投诉信。
2、另外我们会用自己的手段保护自己的合法权益,我们会购买每一位恶意竞争卖家的产品,先下10个订单,然后留下宝贵的评价(作为卖家,我们很清楚什幺样的评价是不会被删除),开A-to-Z或者Chargeback claims,把钱拿回来的同时,我们保证会一直进行此操作。
3.、我们也会在下单以后向亚马逊举报,说您售卖假冒伪劣产品,开始亚马逊会立即警告,多举报几次,您的账号直接被suspended.请相信我们知道如何操作。
请麻烦看到这份邮件以后,停止你的跟卖行为。谢谢。
1、发给跟卖者的警告信:
自己品牌名称---- A
( 授权之品牌名称或注册的品牌称)
对方(卖家) 品牌名称---- B
( 您要投诉对象名称或品牌名)
Dear “ B ”,
It has come to our attention that “ B ” is using the " A " trademark without license or prior written authorization from " A ".
As you may be aware, the unauthorized selling of “ A ” products is an illegal action that seriously infringes Trademark Law. As the Trademark owner we did not sell you, nor authorize you to sell, any“ A ” branded products. Also you are against Amazon's policy.
We kindly request that you follow our instructions:
a) Remove your offers from all “ A ” product pages on amazon.com within 24 hours, and do not list items on Aicok’s product pages in the future.
b) Send us confirmation after you have removed the previously stated products and listings.
If you don't comply with these demands, we'll have no choice but to file an official claim with the amazon.com Seller Performance Department, which will seriously impact your Amazon performance.
Here is a link of the product in question
附上“ B ” 的跟卖链接
Good Luck!
2、发给亚马逊的邮件:
Dear Amazon Team,
I am the owner of the “ A ” trademark, the Chinese name I registered on Amazon is Zhang San (亚马逊注册的姓名,比如张三 ),
my “ A ” trademark registration number is 123456(商标注册号), the Chinese name I registered trademark is also Zhang San, and my “ A ” trademark has been filed in the Amazon, so I am the owner of the “ A ” trademark,
please Amazon check, I have not authorized anyone to use “ A ” trademarks at Amazon, but I found that The “ B ” seller without my approval to use “ A ” trademark,
the ASIN: B01122222(被跟卖产品的ASIN), please Amazon immediately stop the infringement.
xxx(品牌)Team
以上是一些卖家自己分享的跟卖投诉邮件,条理清晰,逻辑缜密,说服力强,该说的事情说清楚了,该强调的也强调了。希望这些能够帮到大家。
防止跟卖,注册商标是保护自己 listing 的最佳选择,不要犹豫啦,快去备案!