写给新卖家 - 分享一个通过二审的成功案例（内附模板）

电商资讯 2020-04-11 跨境导航

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近期亚马逊新账号的二审

弄的很多人不知所措

每年下半年都会严加审核账号

但只要你的资料是真实的

就没必要过于担惊受怕；

我接触到的这名卖家

历经2个月的时间

从8月底提交资料到前两天成功下账号

中间经历的过程值得大家学习；

先确认一个前提条件

二审是机器和人工相结合；

相同的资料，可能产生不同的审核结果；

如果你的账号出现这样的申诉界面，如图

这个截图就是代表触发了二审

二审不只是提供各种资料

还需要写行动计划

行动计划包括3个方面

1.问题的原因

用中文和英文写明；

是刚刚注册的新账号

需要提交进一步的资料

证明符合亚马逊的相关政策

2.为此采取的措施

这里就是需要提交的资料

资料是越详细越好

本文后面我会贴出各种水电煤气账单模板

这里给出英文模板

Dear Amazon Performance team,

Great day to you!

Here sending the email to you again

because we have received the reply from Amazon that needs greater detail on evidence or examples that demonstrate that our account has complied with Amazon's policy.

The following documents are the related evidences on request：

a.Business license. It is issued by the state administration for industry and commerce of the People's Republic of China.

b.Legal Person ID Card. It is issued by the Qingdao Municipal Public Security Bureau.

c.Electricity Bill. It is offered by the State Grid

More information about us:

1. Passport: Issued by the National Immigration Administration of the People's Republic of China

2. Bank Account Certificate of Credit Card : Provided and certified by CITIC Bank

3. Gas bill: Provided by The Public Utility

4. Telephone Bill and Telephone Invoice: Provided by China Telecom Corporation

5. Photo of Legal person holding ID card in the production department

6. Photo of Legal person holding Business License in the warehouse

7.Start time of store operation：We have applied for the Amazon selling account successfully on 7/21, 2019, and are the new seller on Amazon, just created the account, have no active listings.(See the account background screenshot)

We sincerely hope to do the selling on Amazon, and we believe that we can be competent in that undertaking as we have the best service team and product developing team. We will put all our 100% energy into the selling on Amazon. The satisfaction of customers is our largest motiVATion.

We are sure that we do not touch any violating policies, and only have submitted all the required documents according to request of Amazon. Meanwhile we can guarantee that all documents are all authentic and available.

So sincerely please give us a chance to sell on Amazon. This is the Chance and Hope to us.

Thank you very much for your great support.

Looking forward to receiving your reply.

Sincerely