第一，写上发布或获取买家评论的方法并详细说明； 第二，提供第三方信息； 第三，提供第三方其他的凭证； 第四，一一列举其他违规的相关内容； 第五，列举以后对此类情况采取的措施等等 Dear Seller Performance team, We are regret to violate the review policy. After we got your notification, we deep dived all our communication Our after-sales department sent after-sale service emails to customers to resolve their question and to apologize for their unhappy experience. After carefully review “Customer Review policy” and “Communication Guidelines”, we clear the role and policy for how to communicate with customer correctly. As a seller on Amazon, it’s prohibited to ask our customers to remove or update their reviews proactively.After we hear back from customers, we will issue a full refund or a replacement per customer’s choice to make them happy with our service. The sample emails is as below: Dear Drew. Thank for your response and your willingness to try our product once again. So we have chosen the expedited shipping to send you a new one, which will arrive on around. Please remember to check your parcel on time. And we are really sorry for the misleading product description for that there may exist some cultural misunderstandings. We will recompose the description as soon as possible. Thanks for your kind suggestion! Best Regards.
最近，老杨跨境的创始人表示：“我们现在操纵评价的申诉成功率挺高的，有个客户找了两个申诉团队，用了7次都没办法通过，而我们一次就通过了。”
除此之外，ORD缺陷率、迟发率、详情页描述不符合投诉违规、二手货投诉、瑕疵品这些问题，在老杨跨境这边，申诉成功的概率也都是百分之98以上。
“虽然关于二刷的问题我们暂时还没办法通过，但我们关于侵权申诉成功的概率现在也有百分之80以上，”老杨跨境创始人提到，“收到过耐克、阿迪、哈雷等品牌的律师函的，我们也搞定了不少。”
如何在账号被停用后找回店铺？
如何轻松申诉成功？
机不可失，时不再来，添加下方微信，老杨跨境来告诉你：
